HELLO AGAIN RRTS, THE YOUR RESPONSES TO MY QUERY HAVE BEEN VERY HELPFUL AND INFORMATIVE.I HAVE ALREADY E-MAILED THE HEAD OF OUR TEAM WITH WHAT NOT TO DO'S FROM YOU GUYS. THANKS SO MUCH.I ALSO PLAN ON TAKING IN YOUR RESPONSES AND SHOWING THEM TO HER AS SOME OF THE INFO REALLY NEEDS TO BE IMPLEMENTED IN WRITTEN FORM.THE IDEA OF SHOWING UP ON THE FLOORS EACH DAY TO ANSWER QUESTIONS AND DEVELOP A RAPPORT WITH THE FLOOR NURSES IS SOMETHING THAT SHOULD HAPPEN. I HOPE THEY LISTEN TO THIS AND SEE THE VALUE OF IT. I WILL KEEP YOU POSTED AS TO OUR PROGRESS. MORE THAN ONCE I HAVE FELT LIKE THIS PROGRAM IS A LITTLE SHAKY AND I WANT TO RUN FROM IT.THE CONCEPT IS BRILLIANT. I WAS MORE CONCERNED ABOUT A LACK OF ADMINISTRATIVE SUPPORT. THANKS TO ALL. MICHELE. te=darienblythe79]My team follows up on patients that have been transferred out of the ICU in the past 24 hours, and we make rounds on each floor to make ourselves available to answer questions nurses might have but didn't want to activate the team. This was especially helpful when we first got started as it gave the floor nurses the opportunity to meet with us and get to know us a lot better. It really helped to develop a great rapport. It has been very clear from the beginning that we do not take over the patients and we are not transport nurses. That takes us away from our flexibility to respond to any call we may receive. Sometimes we have a bit of downtime, but generally we keep busy with calls and follow ups. Also. we are not required to respond to codes, but I usually do unless I am busy with another patient. It is always helpful to have an ICU-trained nurse helping out with a code on the floor. We still have a bit of trouble with the supers calling us to transfer patients, but not nearly so much. Stay firm on what you need for your team to succeed, and your results will help you keep that respect.