Hello- I am new to this board - so thank you in advance- I have been in home care for many years I am just now "officially" getting into hospice. Though I have had many collaborations with hospice- I am very new to the actual workings behind the scenes in hospice. My first question is about on -call - when the call is triaged what type of situations can be handled over the phone and which require a visit? there seems to be a difference opinion in the agency where I am now so I would like to get other opinions.
