Amshaka

I will switch a shift or two if it seems to be a legitimate reason, but if I ask that same person to switch a shift with me and they tell me no I never give them the courtesy of switching with them ever again.

You should have at least 6 weeks orientation as a new RN and a preceptor. You might want to get out now. Your license is at risk so is your sanity

I feel that your response to the family member was very appropriate. If those types of behaviors are not put into perspective immediately then the family may continue them. In my experience I've found that being understanding with a hint of aggression goes a long way, especially with those family members who try and bully staff members. It also seems to me that you did everything appropriately to safely care for the patient.