The MOST important thing is understanding your facilities policy on restraints! I worked in long term care at my first job and we called family members about everything. Falls, wounds, etc.... In the hospital, some facilities require the nurse to make the calls but at my present job it's on the physician! They have to explain the medical or behavioral reason for application. The only time I may discuss with a family is if the pt is displaying behaviors that would justify the restraint while the family is present. ALWAYS CHECK THE POLICY! CYA.