Dee, the best part about HH is that you're your own boss and get to make your own schedule! Agencies only care about their visits being verified and documented, so they can get paid. Your inconveniences matter none. You are the one that needs to take charge and accept patients you are comfortable with. If I get asked to take a patient that's too far, I decline. If I get asked to take a pt. that needs care I am uncomfortable with, I decline. Don't be emotional about it; it's just business. Most of all, don't let yourself get treated like a doormat, you're not a hospital nurse. Good luck!