I am on my second contract with Aureus and I would recomend them to anyone looking at traveling. They go out of their way to make you happy and keep things in order. I have never had any serious problems with them and the little ones I did were resolved quickly. One example is that our Toaster would not work and they told us to go ahead and buy one and they would reimburse us and we could keep the toaster (basically a free toaster). As for the person who said they are only regional, maybe you should research a little bit before posting about something you dont really know about. Dont want to be mean, but you are posting incorrect information. Aureus is located in Omaha, Nebraska and I am traveling in Washington looking at California next time and my Mom traveled in Maryland. They may have a reputation for calling nurses to get them to switch over to Aureus, but that has nothing to do with somebody that actually works for them. As for the downside, they typically dont give out a bonus (at least where I am traveling at), but the pay is very good and I dont have to worry about any bills out here as they pay for anything and everything I want. That is basically the only thing I dont love about them (no bonus). I have seen a lot of travelers upset with their companies and from all Aureus traveleres I have talked to they have no complaints and love the company.