Often times the patient and their families have different expectations. I love taking care of my patients but don't always enjoy pandering to their loved ones. The issue I am specifically talking about this time is a patients daughter wants our staff to write in a log every time we come in the room documenting every thing we did, medications administered, turns, JP drains checked and emptied. My patient doesn't want us to do any of these things. My concern is that because this is not a standard of practice that a nurse or CNA doesn't log things a few times and I am now having a conversation about why we didn't check on her mom for 4-6 hours. This is just one example of when my patients and their families have different expectations and needs. It is really hard to make a balance and keep everyone happy including our nurses and CNAs. How do you find balance? What hard patient/family difference in plan of care have you struggled with?