semarq28

Hi, So I had a similar experience but with the TX BON. I would call and they would give me the run around with diffrent emails to send my things. After 5 times of calling and being put on hold for 45min-1hr and given diffrent answers and only being on the phone for 30-45 seconds on the 6th time I decided to explain the urgency of the need to get the ball rolling. I literally complained and explained how every time I called i was being brushed off, getting me off the phone, how rude they were, and that I had waited enough and still nothing was being done etc etc... The lady who I was on the phone with gave me her personal email I resend my stuff to her and she was able to make changes that day. Sometimes you just need to keep calling everyday and be persistent and somewhat annoying until they understand that your future depends on their actions. GOOD LUCK !!