Since student loan relief programs are continually evolving, it may be wise to speak with experts who deal with them day after day. If you have Federal Student Loans, work for a non-profit, and have questions about qualifying for forgiveness, that national helpline is 888-850-4819. If you have Private Student Loans or need advice about the Devry and ITT Tech student refunds and or help with your borrower defense application, that helpline is 888-669-1064.