Hk30

What are you doing now?

I like the idea of a behavior contract! This patient was def in need of one. I havent heard of not calling codes overhead, I dont think the alternative of pagers is a good idea for the reason you have listed.

I agree with most of what you said. However I do not feel like I have to be validated for a patient being "put in thier place". I do want staffs safety concerns validated by putting policies in place to keep patients accountable for thier actions and to keep staff safe. I do feel that there has to be a change in what is accepted as far as treatment of staff by the public when they come into the hospital. Alot of people think it is a free for all and that they have the right to be abusive especially to nurses. Some people just dont want to follow the hospital rules or feel that they are entitled to do whatever they want and that is just not true. When I spoke to this patient with security for my safety and for the staffs due to the irratic behavior I most certainly did maintain my composure. I never raise my voice or am rude or mean to patients. I did like the previous suggestion of someone's hospital having a list of patient responsibilities to give when they come into the hospital. I agree that talking and listening are effective most of the time but every once in a while you just get the luck of the drawl and end up with someone who is totally rude and abusive no matter what you do. Believe it or not there are alot of people out there like that. My beef is that these types of people are encouraged to act this way. It is no secret that this happens in every hospital.

Especially when you are no longer in need of monitoring and we have people in the ER who are. That's an idea to ask for a written pt responsibilities list! That's awesome and I am going to suggest this if our administration.

Not a punishment but at least have someone make it clear that the behavior will not be tolerated or some sort of changes in policy. I wasnt repremanded. The lack of saying hey, this isnt appropriate behavior from administration who actually have power to make a difference is what is bothering me. Because it's not just this one patient it is continuously the case.

I'm obviously not talking about a run if the mill jerky person which you could as a nurse say hey that type of behavior wont be tolerated and def not saying everytime you should call them. I think it's interesting other nurses would rather try to reason with an irrational person than to protect themselves and your ancillary staff from an unruly patient. Guess that's why the numbers of nurse and hospital staff abuse are so high in this country and why it's so accepted by the people who run the hospital.

You are so lucky you are not a nurse in the US they have turned our hospitals into hotels where patients can be on thier worst behavior and do whatever they like to you with no consequence. Part of the reason I am leaving the bedside.

Anytime a patient is being out of line verbally abusing staff or calling staff names getting rowdy yelling and threatening you in the hospital you absolutely should call security for everyone's safety patient and staff. The fact that noone has talked to the patient about thier actions and how it wont be accepted in the hospital is BS. It's just annoying that instead of having that talk with the pt they reward the behavior with kissing thier butt. In that way I feel they leave staff open for continuous abuse by not saying hey it's not ok to act like this and it wont be accepted.

I love being a nurse and healing people making connections ect, but hate the abuse that we endure and are expected to put up with. The hospital rarely has your back and is BS.

It drives me crazy when Administration basically tells patients it's ok to abuse your nurse. People come in totally alert and oriented demanding things we cant give , yell, scream, call you names. Then when you call security because they refuse to be transferred to another floor and are carrying on abusing the NA's have the nerve to file a complaint for having security called on them. Of course the patient advocate is kissing thier butt like they had every right to act like a tantrum throwing child. But my question is WHERE IS THE STAFF SUPPORT? WHY ARENT THEY LETTING THE PATIENTS KNOW ITS UNACCEPTABLE TO ACT THIS WAY IN THE HOSPITAL?! It makes me sick.

Dont be ridiculous nursing isn't about if you are attractive or not. It's about your heart and how much you care. Patients remember how you made them feel they could care less if you are ugly or cute. Being a nurse is about intelligence, being confident, direct, and caring. We are professionals and are judged on our skills. Focus on your studies, learn everything you can and you will be respected and admired for being a competent, professional nurse. You are worth more than you think now start believing it!