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Best strategies to deal with verbal abuse from patients?
Thanks, Scarlettz. I think it's easy to KNOW the "right" way to do things...but in a highly intense situation, how easily do those "right" responses flow? I guess i'll find out!! And think that with practice, it will become easier.
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Best strategies to deal with verbal abuse from patients?
I am nervous because I have never had anyone physically hurt me before, and I want to be empathic and caring....not looking like I don't trust people. But I definitely don't want to be in danger! It will be a balancing act I suppose, and a learning curve!
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Best strategies to deal with verbal abuse from patients?
Thanks, everyone. I just went for orientation, and now am more afraid of being physically attacked than being yelled at! It will definitely be a learning experience, and empathy is definitely key, as many of you have mentioned!
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Best strategies to deal with verbal abuse from patients?
Hi! I'm starting as a psych intake RN and understand that i'll be dealing with people on their worst day. I expect to be cursed at, or verbally abused as a part of the job - and would like to know how other seasoned nurses handle this. What works best? Are there things that you have said/done that didn't work and/or made the situation worse? Thanks!
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Austin - Has anyone requested a higher salary from HR upon offer?
Thanks everyone. I was honest with HR and said I was having a hard time taking a pay cut, even though I understand the SW pays less. He immediately bumped up my base pay, without even a discussion. He seemed unaware of my current salary, so I am so glad that I asked! It made taking the job feel much more positive. Thanks for your advice, ladies! Lesson - never hurts to ask!
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Austin - Has anyone requested a higher salary from HR upon offer?
Thanks. I really want to take this job, but I have this mental block about starting lower than I did 3 years ago. I don't want to be resentful about. I also don't want to ask for more money if they are actually giving me an awesome offer based on the area. I guess if i am respectful and honest, it will be ok, the worst they can say is "that's the offer, take it or leave it." It's hard too, not being in the area and really understanding the cost of living....it seems as though I can get a nicer apartment for a little less money there, but I know Austin is where everyone wants to be, so rents are increasing. At least gas is cheap for when I'm sitting in the famous traffic! : )
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Austin - Has anyone requested a higher salary from HR upon offer?
I've been offered a position through St. David's in Austin. Pay is base 28/hr, there are differentials but I don't have those in my offer letter. I have been an RN for 3 years. I started at 28.50 in 2014, but this was in Philadelphia, PA and I know Austin is a lower pay scale. I've scanned these boards and "high 20s" sounds about right to me, but I wanted to check. Have any of you bargained with an HR offer and been successful in getting a higher offer? Or are all RN salaries based on a rubric where 3 yrs experience = $28/hr, and that's just how it is?