Please tell me this isn't normal

Hi, I am a new CNA and have a question. I just got a job at an ALF and am a medication tech. I pass my medication to 35 people and I am also the only one for patient care. My co-workers say this is not an ALF but half ALF and half nursing home. My co-workers are all seeking other jobs. The long timer has been there 6 months. We are told that we cannot provide patient care while doing the medication cart but no one else is there to do patient care. We respond to call bells frequently (we have to run to the main building to turn off the alarm and see what room number is calling)which causes more delay in getting our meds done. The residents' families are complaining that their loved ones are soaked and dirty when they visit and the supervisor gets on us and tells us we have to do better but how can we? Is this normal? I really want to provide patient care but feel like we are negligent but I can't be everywhere and I am stressed and wondering if I made the right decision in being a CNA. Can someone tell me what is normal?