I need wisdom and experience advice

Hello,

I hope you doing good.

My question is has anyone had experience terminating a contract with a nursing agency? I'm feeling really stressed about their poor communication. I haven't heard back from them in over two weeks.

I sent multiple emails for questions but nothing heard back. Is this normal? 

Also, the agency told me that all of their work was paused due to retrogression, which I understand. However, I was not informed about this until I personally reached out to the agency.

I need to work in order to maintain my visa status, so I can't just keep waiting without any clear timeline or expectations.…..

I don't know what should I do... my mind said terminating contract and looking for another agency is might be the best………. Please share your wisdom and opinions please...