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HELP I am drowning

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Sam8791 Sam8791 (New) New Nurse

Specializes in Oncology. Has 3 years experience.

Radiology tech calls me and gives me a so called emergent report. I take a note of it and forward it to the provider on site. It turned out that when the final diagnostic report was issued, the report that has verbally given to me was completely the opposite. However, my manager has told me that my nursing licence can be at stake for giving the false report even though I repeated word for word to the tech to make sure that it in fact is what the tech said.

This really has been stressing me out a lot and made me feel like I am drowning and incompetent for the job. Any advice?

qacky0411

Specializes in Oncology. Has 5 years experience.

I would think you're covered in that situation, should there be any follow-up at all?? You read back the report accurately and appropriately notified the provider... It sounds to me like you did everything exactly as you were supposed to. You could always reach out to your state's Board of Nursing too!

PS. Heaven forbid your license ever be in question, every phone call is recorded by the facility anyways. Good luck! 😎

Sam8791

Specializes in Oncology. Has 3 years experience.

On 6/15/2020 at 11:35 PM, qacky0411 said:

I would think you're covered in that situation, should there be any follow-up at all?? You read back the report accurately and appropriately notified the provider... It sounds to me like you did everything exactly as you were supposed to. You could always reach out to your state's Board of Nursing too!

PS. Heaven forbid your license ever be in question, every phone call is recorded by the facility anyways. Good luck! 😎

Thank you for responding to this! When I told the manager that I read the report word for word she said that my calls are not recorded by the facility. This is really hard for me to believe that these calls are not recorded, but our emails are screened by IT. I am going through a lot lately and I am starting to think that I simply need to remove myself from this position. I think I am burned out. 😞

DowntheRiver

Specializes in Urgent Care, Oncology. Has 7 years experience.

If calls were recorded, there would need to be a recording saying as much. In most states you can't record a person without consent or at least one party consent.

qacky0411

Specializes in Oncology. Has 5 years experience.

I believe calls between two employees are recorded, with consent probably given upon hire. Then it’s not a “secret” the calls are recorded.