Falsification of records?
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I'm rather new to home health and have a question. A few weeks ago, I was attempting to contact a patient this week for a discharge from home health to record discharge oasis data. I informed my boss I was unable to get a hold of this patient multiple times during the day. She informed me to pull the client's record and answer the questions based off her admission oasis. I kind of ignored her advice for this, and eventually the client did get a hold of me and I was able to assess/collect their oasis data. This seems to me as if it would be false charting, or is this acceptable in the home health environment?
This become more important since this week it appears one of our client's has moved out of our service area, and once again I'm needing to discharge them. If her recommendation is not standard acceptable practice, how do I back out it nicely? any help would be appreciative.