Course exam question

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Specializes in EMT since 92, Paramedic since 97, RN and PHRN 2021.

So today I was taking my last exam in A&P1 today, was done 23 out of 40 questions when suddenly the website stopped responding. Thinking it was maybe my internet connection I logged into excelsior using my iPhone, still not able to log in. Website wasn't responding, nothing.

Finally about 2 hours later I was able to log back in. As I suspected the test timed out and posted a 47.5% to my grade. This would take me from an overall A to a B.

Has anyone else ever ran into this situation? I emailed my professor but haven't heard back yet, I'm freaking out!

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Specializes in Emergency Department, ICU.

They should reset it for you so that you can take it again. I saw several people post issues this morning with blackboard so it sounds like a known outage. In the future, have the tech support number handy- they can reset stuff like that for you when there's a known system issue so you're not waiting on your professor. :)

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Specializes in Emergency Department, ICU.

Here is the stats site that shows whenever there has been a known issue. As you can see, all of the site that requires login access (blackboard, my excelsior, etc) went down today for an hour and 56 minutes.

Pingdom Public Reports Overview

Here is the tech support info.

Excelsior College

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Specializes in EMT since 92, Paramedic since 97, RN and PHRN 2021.

Thanks for the links!

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Specializes in Emergency Department, ICU.

Happy to help!

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