Clients?

As for "residents" in LTC facilities, every time I see that on this board I think for a couple seconds people are talking about MD's :chuckle.

Me too!!!!!!!

Called them our "clients" in school and never got used to it.

Now I work in NICU, so we just call them our "babies" instead. Don't think I've used the word "patient" in a long time.

Some research studies (I don't know specifically which ones - I have the info somewhere from a customer service workshop) that most "patients" actually prefer to be referred to as "customers" or "clients", because those are considered neutral terms that don't imply illness.

I think it's pretty darn funny (and ironic and so unsurprising) that nurses are more offended by the terminology than the "patients" involved.