I need some words of advice or encouragement on an issue I'm having with CEU's. I just received a letter from the CA board of nursing notifying me of an audit, no problem I thought so went onto Western schools website to print out certificate and to my horror there is no record of course completion only proof of purchase and receipt which is 6 weeks prior to license expiration.After hours back and forth with Western the conclusion is that I did not click a certain tab to submit,I obviously made a stupid mistake and this is human error so Western told me to re do and print out certificate so now the problem is the date of the certificate is 3 months overdue even though I did the course on day of purchase, I feel so stupid and why didn't I print out the day of completion as I would have caught it.. I will write a letter of explanation and send it with my receipt and certificate and mention this was not a deliberate attempt to commit fraud but a stupid mistake by a computer challenged nurse.A fine is no problem as I accept full responsibility for my mistake but I'm hoping they don't suspend my license and of course it's impossible to get through by phone to talk to a live person..Any feedback or words of experience and wisdom would be greatly appreciated as I'm freaking out right now..HELP:nailbiting:
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Hi all L.V.N's
I need some words of advice or encouragement on an issue I'm having with CEU's. I just received a letter from the CA board of nursing notifying me of an audit, no problem I thought so went onto Western schools website to print out certificate and to my horror there is no record of course completion only proof of purchase and receipt which is 6 weeks prior to license expiration.After hours back and forth with Western the conclusion is that I did not click a certain tab to submit,I obviously made a stupid mistake and this is human error so Western told me to re do and print out certificate so now the problem is the date of the certificate is 3 months overdue even though I did the course on day of purchase, I feel so stupid and why didn't I print out the day of completion as I would have caught it.. I will write a letter of explanation and send it with my receipt and certificate and mention this was not a deliberate attempt to commit fraud but a stupid mistake by a computer challenged nurse.A fine is no problem as I accept full responsibility for my mistake but I'm hoping they don't suspend my license and of course it's impossible to get through by phone to talk to a live person..Any feedback or words of experience and wisdom would be greatly appreciated as I'm freaking out right now..HELP:nailbiting: