New to NICU

I was in the same position that you are. I worked adult med surg for three years then out of the blue decided to go to NICU, never dealing with kids or babies before in my life. I had a 4mth orientation, great preceptors and my unit is great, everyone works together and you are never alone. I was always encouraged to ask questions and ask for help. That's my best advice to you. Always ask. I'd rather work with someone who will tell me they don't know how to do something than work with someone who is afraid to ask and just try to figure it out on their own. Now there is no other place I'd rather work. It is truely rewarding and I'm learning something new all the time. Also try to remember that these parents are scared and overwhelmed and try to put yourself in their position. Explain as much as you can to them and keep them informed, they will appreciate you so much.