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Billings Clinic at Billings: Staffing Grades

Located in the heart of Yellowstone County, Billings Clinic offers a unique environment for nursing professionals. Known for strong quality ratings, it combines the personalized feel of an acute care hospital with strong staffing ratios and a strong focus on nurse-led care.

Nurse Reviews & Culture

No nurse reviews yet.

Clinical Staffing Ratios

CMS Grade A
RN per Bed
2.19
HPPD (Nursing)
26.9

Workforce Composition

RN Staffing 667
LPN/LVN Support 102

Interdisciplinary Team

Physicians 263
Pharmacists 35
Therapists 82
Nurse Practitioners 47
Physician Assistants 68
Dietitians 15

Patient Feedback: Nurse Communication

Patient Rating
3.0
Positive Experience 76%
Treated with respect 86%
Listened carefully 73%
Explained clearly 71%

Based on 1286 surveys (25% response rate)

Quality Dimensions & Benchmarks

Mortality Performance CMS rates for common cardiac and respiratory conditions.
0 6 1
Safety of Care Benchmarks Healthcare-associated infection rates and complications.
2 6 0
Readmission Rates Patients returning within 30 days of discharge.
1 10 0
Better than national Same as national Worse than national

Patient Satisfaction Metrics

Nurse Comm. 3/5
Quietness 3/5
Likely to Recommend 72%

Clinical Safety Metrics

CAUTI Score 0.179 Consistent with Baseline
C.diff Score 0.24 Consistent with Baseline
CLABSI
0.515
No Different than National Benchmark
MRSA
0.445
No Different than National Benchmark
SSI (Colon)
0.147
Better than the National Benchmark
SSI (Hysterectomy)
0
No Different than National Benchmark

Facility Utilization & Capacity

98
Daily Census
6789%
Occupancy Rate
4.7
Avg Length of Stay (days)
7,539
Annual Discharges
Occupancy Rate
6789%

Hospital Location & Contact

2800 10TH AVE N
Billings, MT 59101
Yellowstone County
Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
CMS ID 270004
Emergency Services
Birthing Friendly
Medical Residency
Magnet Status

Frequently Asked Questions

What is the NurseScore for Billings Clinic?

Billings Clinic has a NurseScore of 90 out of 100, rated Excellent. The NurseScore is a proprietary composite metric developed by allnurses.com that combines CMS quality ratings, patient experience surveys, infection rates, staffing ratios, and nurse reviews into a single 0–100 score to help nurses evaluate potential workplaces.

What are the nurse staffing ratios at Billings Clinic?

Billings Clinic has an RN-to-bed ratio of 2.19 and a total nursing staff-to-bed ratio of 2.53, earning a staffing grade of A. The national average RN-to-bed ratio for acute care hospitals is approximately 1.0. Higher ratios correlate with better patient outcomes, lower fall rates, and reduced nurse burnout. Staffing grades range from A (1.5+) to F (<0.4).

How many nursing hours per patient day (HPPD) does Billings Clinic provide?

Billings Clinic provides an estimated 26.9 nursing hours per patient day (HPPD). This estimate combines CMS staffing counts with HCRIS patient volume data. Typical acute care hospitals range from 6–15 HPPD. Higher values often indicate more nursing time available per patient, though very high HPPD can also reflect lower patient census relative to staff.

Does Billings Clinic have Magnet designation or a nurse residency program?

Billings Clinic holds ANCC Magnet designation and offers a nurse residency program. Magnet hospitals represent the top tier of nursing excellence, with lower nurse turnover and higher patient satisfaction. Residency programs provide structured onboarding for new graduate nurses, typically 6–12 months of mentored clinical practice.

How does Billings Clinic compare to other Acute Care Hospitals in Montana?

You can compare Billings Clinic side-by-side with other hospitals using the allnurses Hospital Compare Tool. Compare NurseScore, staffing ratios, HPPD, patient experience ratings, infection rates, and readmission rates across multiple facilities. Nurses evaluating job offers often compare staffing grades, Magnet status, and RN-to-bed ratios — metrics not available on most hospital comparison sites.

About This Data

Quality ratings and clinical outcomes are sourced from CMS Hospital Compare program, updated quarterly by the U.S. Centers for Medicare & Medicaid Services.

Why some data may be unavailable: New facilities, critical access hospitals (including VA and military hospitals), and those with low patient volumes may be exempt from certain CMS reporting programs.

Data last updated:

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