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Discussion

Communication Log

This question is for those of you who do visits.

Example:

You see your Mary every Friday. You go and do your visit that day and her BP is elevated, she's asymptomatic....you call the primary to let him know, BUT, he can't come to the phone so his nurse comes to the phone. You give her the necessary info and she tells you she will relay it to the primary and will call you back. Keep in mind that you complete your Skilled visit note for this client which you will turn in today as this is how you get paid. Okay, after the phone call, it's time to move on to your next visit. The cay comes to an end, you haven't heard from Mary's PMD. The following Monday He calls and doesn't feel her meds need to be changed or increased at this time, but he wants you to call in her BPs for the next month.

My question how do you document what happens in between your visits with the same client since you only see her once a week. A lot of things can happen in a week. You order refills and the pharmacy calls and tells you they need the doctors authorization etc. Plus, when you leave her home, there's no telling where you might be when the doctor calls back. I can't carry a big notebook in my purse although I know some people who do 8 hour shifts have a communication book so the next shift knows what is going on. But it doesn't work that way with visits, you are THE only nurse, but you need to document info so you can know whats going on when whoever calls you back, and to just cover yourself.

Love to hear what you use.

Sorry about my grammar etc. kinda sleepy!

Featured Replies

we use pda's, and if i have to document in between visits, i just write in a communication note for that patient. when we used paper charts, we had a short communication sheet form that we used for in-between-visit documentation.

  • Author

Hi,

Are you able to email me a copy of the paper communication sheet you used? If not can you give me a description. We don't use PDA's, I paper chart and need something that can be used as proof of what is done in between visits. It has to be pretty portable, because as I said, you never know where you might be when you get the calls back. And speaking of returned calls, what do you do about calls from docs and nurses etc. when you aren't at the clients home. Did you always carry your communication log with you no matter where you were so you could document?

Barbra

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