At work we often talk about 'they' I have heard on a regular basis about this unknown faceless people who are referred to as 'they'. They are the rule makers of your company, they are the people who send down new policies and procedures, they are the people who in our minds really don't have any concept of the reality of what it is like to work short staffed and then be expected to follow policies and procedures. 'They' are many people and sometimes we can become a 'they'. Nurses Announcements Archive Article