Training my nurses, need resources please

  1. Hello,

    I'm a nurse program manager in a phamaceutical company. I'm training my new call centre nurses in a couple of programs that require some telehealth knowledge. Unfortunately, they have "0" experience and knowledge on the subject. I have over 10 years of experience in this and know that it is a learned skill. I would really like to get my hands on some good resources for my nurses so I could train them properly. Does anyone know of any good books and/or internet sites that I can use?


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    About laurasc

    Joined: Oct '00; Posts: 310; Likes: 107
    Nursing Supervisor
    Specialty: 26 year(s) of experience in Gen Surg, Peds, family med, geriatrics