Published Jan 29, 2008
Wen83
60 Posts
A morning where I have a patient with a gunshot wound crying for his mom d/t pain, another who has approximately 3 days to live and the family is all in tears, a man who's waiting for his discharge papers, and a brand new post op that's being wheeled onto the floor... I'm sorry, but please don't give me attitude for not being able to paint your toenails...
Can you believe that? I hardly have time to sit and this woman is upset with me for not finding the time to paint her toenails. A hospital is a hospital not a hotel, not a day spa. What are some of these people thinking??? :trout:
Anyways that was my venting for the day. A pointless post, but now that I got that off my chest I feel better already :)
traumaRUs, MSN, APRN
88 Articles; 21,268 Posts
She outta be glad I'm not her nurse - I bit my fingernails and have NEVER use nail polish! Bet she wouldn't ask me twice - lol. Sounds like you did a great job under trying circumstances.
kukukajoo, LPN
1,310 Posts
I would let her know that I would have loved to go the extra mile and give her a service we don't usually provide and help her if it was a slow day, but unfortunately I have critical patients that wil be taking up more time than I have on shift.
Then hand her the phone book and let her know you have heard there are some mobile salons that may be able to come to her and give her a complete manicure/pedicure....
TheCommuter, BSN, RN
102 Articles; 27,612 Posts
You received a request from a patient to paint her toenails? I'm not surprised.
Some of these disgusting patients need a major reality check. They are not at the restaurant, day spa, massage parlor, or nail salon. They are at a darned healthcare facility being surrounded by healthcare workers, not bellhops and servers.
I suppose hospital administrators love the whole 'Healthcare Hilton' illusion.
luvschoolnursing, LPN
651 Posts
I had a patient ask me to perm her hair once...:smackingf
She had no idea asking that-I can't even cut bangs straight!!!
You just never know.
Blee O'Myacin, BSN, RN
721 Posts
A morning where I have a patient with a gunshot wound crying for his mom d/t pain, another who has approximately 3 days to live and the family is all in tears, a man who's waiting for his discharge papers, and a brand new post op that's being wheeled onto the floor... I'm sorry, but please don't give me attitude for not being able to paint your toenails...Can you believe that? I hardly have time to sit and this woman is upset with me for not finding the time to paint her toenails. A hospital is a hospital not a hotel, not a day spa. What are some of these people thinking??? :trout:Anyways that was my venting for the day. A pointless post, but now that I got that off my chest I feel better already :)
That's so sad that it's funny. I think that you should have had a patient relations person come up to see her. I wonder if one of those nice, coiffed ladies in the suits would paint a patient's toenails?
What did you say to the patient, by the way? I guess "you have to be *&^#U kidding me, right?" was not the answer you gave out loud? I think that I might have said that it was "against hospital policy for me to perform procedures out of my scope of practice" and that podiatry would need to be consulted...
Blee
jnette, ASN, EMT-I
4,388 Posts
OMG........ I just can't BELIEVE IT !!! WHAT IS WRONG WITH PPL THESE DAYS ??? :angryfire
Geesh... my HH patients wouldn't even think of asking this. :stone
Altra, BSN, RN
6,255 Posts
I've been known to turn and look over my shoulder, then turn back to face the patient with, "are you asking me?" (insert wide-eyed, disbelieving expression) "I'm sorry if I forgot to introduce myself earlier. I'm MLOS, your nurse." And then I start assessing, medicating, updating the patient on The Plan, whatever.
In other words, I play the gracious one, *overlooking* (wink) the ridiculous request/comment that just happened.
leslie :-D
11,191 Posts
What did you say to the patient, by the way? I guess "you have to be *&^#U kidding me, right?" was not the answer you gave out loud? Blee
What did you say to the patient, by the way? I guess "you have to be *&^#U kidding me, right?" was not the answer you gave out loud?
my name is leslie, and i have documented ADD.
and i did not take my ritalin today.
i blurt.
that's what we do.
and so....
" you have to be *&^#U kidding me, right? " sounds about par for the course, for
leslie, RN, ADD.
leslie:)
I like earle58's response better ...
hi, my name is leslie and i have documented ADD.
i did not take my ritalin today.
and so, "you have to be *&^#U kidding me, right?", would be par for the course.
*snort*
leslie, RN, ADD :)
tencat
1,350 Posts
my name is leslie, and i have documented ADD.and i did not take my ritalin today.i blurt.that's what we do.and so...." you have to be *&^#U kidding me, right? " sounds about par for the course, for leslie, RN, ADD.leslie:)
:rotfl: Good thing I wasn't drinking a drink when I read that one as I would have spewed it all over the screen.