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SimLab research - patient confidentiality question!

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We are doing a case study/sim lab for our last clinical, man comes in for a health screening at a mall and has a heart issue... and one of my "prep" questions is:

How can patient onfidentiality be maintained in a public setting such as a mall?

Any ideas? :idea: I'm struggling.

Sorry guys, thought this was in the student forum! :D Feel free to answer if you have any advice though.