Quote from Mozzie
I know that this is the quality forum, however there isn't anything for "risk management". It seems to me that quality and risk are very closely related.
Anyways, I just want to know if anyone on here also performs risk management duties (I have seen where the quality & risk manager is the same person).
If you were just starting out in risk management - what would be the first thing you would do to understand the expectations of the job???
How do you prioritize your day???
I have a job description - but it is really "wordy". I think from what I know about it - I will like it. I just want a good start. Anyone willing to share?
This is a great place to post this. I am a Quality Risk Manager and sorta new at the position. I have always been involved in policy and procedures, best practice, and patient safety, so some of the things that I am doing stayed the same. Something new to me is I am involved in monitoring our eSRM (reporting system). I am expected to investigate, track trends, and look for areas or improvement. Having been a bedside nurse for 20 years I also look for opportunities for education for the nurses. Many times if the same areas are reported on then it may be that the nurses were not educated correctly. I am not big on punishing but rather looking into why and then educating, at least until you know more and then at times you have no choice. Fortunately, the organization that I work for supports me in this and the administration culture open to education and not just discipline.
Networking is a big help in this position. Many other facilities may have already experienced or gone through a situation that you may find your facility dealing with. Other places will share P & P with you and suggestions as to what worked and what did not work. I would reach out to your quality director or CNO at your facility.
ASHRM is an organization that you could look into. They have webinar's, and a website where you can educate yourself on the areas that you need help with. For example I am also very involved in legal actions or possible legal actions against our facility. This is very new to me and the ASHRM has good information on this.