One quad we have will cuss you out because he assumes you have common sense. He'll say stupid things to you like "It's common sense, man!", but does he say that because of his situation? Or has he always had a hard-headed way of thinking before his accident? Or does he think all the other residents think the same way he does? He's got no clue how other residents live and it's disgusting. He has a towel on his chair that we use as a bib when we feed him. An RN comes in and uses it for himself I guess to maybe wipe his forehead. The resident sees it and cusses the RN out. Yes, the RN was in the wrong, but it's amazing how small things get on the residents' nerves. You can't get up, you can't throw a punch at someone you don't like, you argue back and forth, you're putting too much energy into things you can't control. "Get channel 12 in here!!!!!", dude knock it off. We have passion for this field, but we're not going to put you first. He threatened me he was going to talk to the house supervisor. I could careless. The whole facility knows how he is even the DON. He threatened to talk to the house supervisor because after I got brought him taco bell that he had me go get with his money, he asked me if I was going to feed him. I said sure. I didn't know I wasn't his feeder. I go look to see if I'm supposed to feed him. Sure enough a new CNA we just hired and trained is his feeder and his CNA for the night, so I told his actual feeder to feed the quad first because he's demanding and to feed his second later as I had to feed somebody else. I come back an hour after everyone else has been fed, quad's feeder comes to me and says he wants you to feed him. I go into his room and he says, "You're a real ******* telling me you were going to feed me. You didn't tell me you weren't going to and you could have told someone else". I said "I went to go look at the schedule as to who was going to feed you and it's the new guy, not me, so yeah I did tell somebody to feed you first". He likes to argue. He doesn't like new CNAs. F'ing deal with what you get. Another quad who is in her early 20s has had police show up because her family thought she was being abused, Ombudsman constantly showing up thinking the facility isn't taking care of her. I even got torn by my RN because I asked two of our new CNAs to help me change two people while I fed someone I wasn't supposed to feed: The bossy quad. He likes me because I'm nice to him and requests me for almost everything. I'm flattered and appreciated of the reputation he sees in me. Customer service is the name of the game, but not favoritism.