I called them last week and talked to the Japanese woman on phone and she told me to send them my transcripts and stuff but until today (Tuesday) I haven't heard back from them, not even a reply to my email. And I actually called them yesterday hoping to speak to the person who was helping me last week, they said she wasn't in the office and I left a message asking her to call me back! but she didn't. So I called her just now, and she was actually in the office today! This is kinda intimidating.. I mean she never called me back or follow me up even she knew I had been calling! I asked her if she got my email and she didn't even open my email but she said she knew I sent her a email and another person would call me back tomorrow, she's in a hurry to hang up on me! wt..