I meant supervising the caregivers, sorry, misspelled. So in this case it would be a CNA. We are a home health company but we are able to provide everything from a sitter, a caregiver, a companion, or hospice care. We do not do "visits" we will provide a minimum of 2 hours of care, there are some other services provided as well for private pay. The majority of our clients are private pay but we do have medicare patients. I don't do any billing or authorizations etc.
The hospice patient went on intensive hospice care for a few days to manage agression but everything was the same when returned to our care and MANY phone calls, and we had another CNA leave her shift because of being attacked and hospice nurse did nothing - not sure why. Multi-supervisor discussion, no resolution, client was transferred to a facility. I hope she finds peace.
I did a few things this weekend that I realized I could not do if I was on call. I don't know what to think about that. I did this activity course that involved rapelling and zip lining and being up off the ground about 100 ft at least - not exactly a place you can stop and take a call, and look up client information and make a note! lol! or would you want to! And it took several hours, so I couldn't call back for at least 3 hours! I do a lot of things on weekends that are really active.
This week I was told, "it was in your contract when you were hired, you signed it, you have to do it." but I never signed anything! And I would have definately questioned a contract that said I had to do on call 7 days a week when I only work 3. Because at that point I was still working a second job. And I am still thinking about going back with the other company at least one evening a week.