Myrtle was offered suggestions she refused to follow. She was offered help she refused to accept. Finally, her co-workers had to take over her pts when the situation became unmanageable. Then she had the gall to complain about taking an admit and not getting lunch.
Sorry, but if I were charge, that might have taxed my patience at that point, and I might have said the same thing right then and there. It wasn't just that Myrtle was slow. She also refused to accept direction and help, then when things didn't go her way she ran crying to the NM. That is just infantile behavior.
Part of being a professional means being able to accept direction from others. Sometimes it seems like new nurses feel like the only feedback they should get is positive feedback, and if anyone dares say anything remotely negative, then they are being "eaten." Sorry, Myrtle owns a lot of this situation. Yes, it would have been better for Hortense to talk to her privately, but honestly, none of us is perfect. How ironic that we are to forgive Myrtle of all of her transgressions but jump all over Hortense with all four feet for having the unmitigated temerity to give Myrtle a reality check in public.
Someday, you newer nurses will be in the position of being the experienced ones asking for patience and understanding from newbies. Try to stop throwing stones for a change and think about what it must be like for us...we've already been in your shoes, you have yet to be in ours.