I also am an RN Case Manager in Georgia. The case manager (or care manager) usually works Monday to Friday 8 or 9ish to 5ish, and you have a set of patients that you see once a week (or more often if needed). The admissions nurse does the initial visit and educates the pt and family about hospice services. The triage nurse is usually one of the on call/after hours nurses that triages the calls coming in after hours. Usually one nurse answers the calls and one nurse is the "runner" who does the visits for emergent needs. As a case manager we see patients at home, ALFs, nursing homes, etc.