Quote from cocoa_puff
As I was reading your post, it sounds like the patient is blaming the pharmacist for his own problem. Why would the patient not "remember" that he had a penicillin allergy when asked if he has any allergies at the office, but then tell the pharmacist when picking up the prescription? The "you probably outgrew the allergy" is what the patient believed, but then once the rash appeared, the patient knew that he had made a mistake, and shifted the blame to the pharmacist to appear to be the victim in this situation.
I think the patient is very careless with his or her own health. Why on earth would anyone continue to take a drug that has caused physical suffrage through 10 whole days of therapy, then return to the PCP without so much as a phone call regarding symptoms at onset? This behavior just irks me to no end! And I know my feelings stem from two of my own relatives who purposely engaged in this behavior so much so that they became totally dependent on their families for their care.
It reminds me of a conversation I had with a non-medical friend of mine. He was feeling so sorry for a diabetic classmate of ours. This guy could be seen endulging at every social function there was...completely oblivious to his health issues. My friend wondered why I responded in a sarcastic fashion. I explained that it was because a lot these individuals do exactly what they want to do (that's what keeps me employed), will not follow medical advice, and as such, end up with kidney failure, hypertension, etc., eventually meeting their demise and leaving families wanting to sue healthcare workers when, in essence, the idiot (our classmate) killed himself.
The patient in the OP's post could develop a systemic infection as a result of this rash and his/her lack of action and then what? Point all fingers at the pharmacist? State that he did indeed inform office staff of his allergy to PCN and proceed to accuse the office of not flagging his file appropriately with the allergy? I mean, what's the purpose of proceeding or continuing to take a medication that you know will cause of has caused you to break out in hives, unless you have an agenda? Once the allegations begin to roll, they don't stop without one heck of a fight, with the healthcare worker being on the defensive end and the nurse, in particular, fighting to maintain employment.
I apologize, but the behavior in this post just struck a nerve with me based on personal and professional experience with not only patients, but family and friends, too. I think this is extremely selfish, stupid, sick (take your pick) behavior on their parts, and although I've become an expert of concealing my true thoughts from stupid people, I'm so over spinning wheels with these individuals and their health issues. It is a complete waste of time trying to educate these folks and it makes going to work become only about making a dollar. Seeing that I only work no more than two days per week if that, even the dollar has very little motivation for me at this point.
And yes, I have already put two other professional courses of action into play: one being a change of scenery (tropical) in the same line of work, hoping for a mental refreshening and hoping to regain some of that lost compassion; and the other puts me back in business suits and alone
in rental cars again (I so hope they get the lead out with their onboarding process!). So, whichever comes through first (waiting on CRC results---last time I checked, I hadn't killed anyone), it's a wrap!