Nurse Interfering with Medical Care, AGAIN!

  1. One my my younger sister's closest friends has a history of heart trouble and had an episode of atrial fib last nite in which the paramedics were called. This morning on her way to work she stopped by her cardiologist's office and was told to come back at 1 pm. When she arrived some nurse told our friend that "she'd looked up her medical records" and that the problem "was not an emergency" and that "she'd put her in for tomorrow". This is just another disgusting, infuriating example of a nurse intruding into a patient's life and blocking access to medical care. My friend never gave permission to the nurse to get into her chart, plus it's not the nurse's right to pass judgment on what qualifies as an emergency. Certainly her young children were traumatized seeing Mom have an episode of atrial fib and an ambulance at their home. Why couldn't that nurse have shown some compassion to our friend and her children and not interfered w her appt? And why did that nurse wait until our friend arrived from work and then spring this news? Why didn't she call immediately so our friend would not have made an unnecessary trip and wasted a vacation day? Us working class folks have a finite number of vacation and sick days, so taking it upon herself to reschedule our friend to tomorrow would have necessitated a second vacation day, scarce for working stiffs like us.

    Most of my and my Dad's doctors are in solo or small group practices where secretaries and medical assistants facilitate medical care instead of blocking access. That nurse who read our friend's chart and then took it upon herself to interfere w a sick person seeing the cardiologist is just one of many examples of nurse's lack of respect for patients and their families, especially young children who want Mom to see the doctor ASAP without interference by some nurse.
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    About JacksonCare

    Joined: Sep '09; Posts: 16; Likes: 6

    20 Comments

  3. by   FLArn
    When your friend sees the doctor tomorrow she should tell him about the nurse rescheduling her appointment, he may be unaware that she is "managing" his schedule in this way.
  4. by   Sun_danc3rRN
    Could it be that the MD already has a protocol in place that the nurse has to follow regarding patients, including accessing the files of his patients? I find your entire post rude and degrading. Why exactly are you on a forum for nurses if we sicken and disgust you so much?
    sincerely,
    "some nurse"
  5. by   SuesquatchRN
    Go away.
  6. by   mazy
    One of your younger sister's closest friend's doctor's nurse did this? That's a narrative that's kind of hard to follow.
  7. by   Sun0408
    Why didn't your younger sister's friend go to the hospital after EMS was called and at her house?

    Also, just because someone works in a Dr. office and wears scrubs does not make them a nurse.. That person could have been a MA, PA or someone who just does "office" work.
  8. by   TakeTwoAspirin
    To recap:

    - paramedics were "called" but it doesn't appear as if patient was actually transported to hospital, and if they were then they were not admitted to said hospital.

    - patient was well enough to be driving to work this morning and stopped by docs office on way in, so can can assume they were well enough to both drive and go to work as of this morning.

    If the above is true, then patient was indeed not an emergency. If she was a cardiac emergency she should have either gone to the hospital last night with the paramedics and presumably would still be in the hospital, or would have driven herself to the hospital this morning instead of going to work and leaving her traumatized kids.

    BTW: if the "nurse" works at the cardiologists office she does not need the permission of this friend of a friend to read the chart and triage the patient accordingly.
  9. by   chevyv
    I guess I would have asked some questions and explained that taking off of work was difficult. Sounds like the nurse is part of a team who follows some sort of protocols. Yes, I'm sure it was very hard for her family to see this episode of A-fib.

    In the am your friend just stopped by the cardios office? For an appointment, to see if they could fit her in?

    If the cardiologist was called out on an emergency or had an emergency come up, it would be practical to reschedule, but not to call, seems a bit bizarre......
  10. by   chevyv
    Quote from TakeTwoAspirin
    To recap:

    - paramedics were "called" but it doesn't appear as if patient was actually transported to hospital, and if they were then they were not admitted to said hospital.

    - patient was well enough to be driving to work this morning and stopped by docs office on way in, so can can assume they were well enough to both drive and go to work as of this morning.

    If the above is true, then patient was indeed not an emergency. If she was a cardiac emergency she should have either gone to the hospital last night with the paramedics and presumably would still be in the hospital, or would have driven herself to the hospital this morning instead of going to work and leaving her traumatized kids.

    BTW: if the "nurse" works at the cardiologists office she does not need the permission of this friend of a friend to read the chart and triage the patient accordingly.
    I agree, if the staff is in the office, they will most likely look at the notes per protocol. I don't need permission to view my pts charts or the charts on a different unit if I'm working on that unit.
  11. by   JDougRN
    TROLL ALERT!!!!! I call shenanigans, as well as a troll alert!
  12. by   FLArn
    After seeing some of the posts here, I went back to see how long the OP has been a member to see if this was a "troll" post as some of the posters seemed to be sensing. I looked at the previous posts by the OP and they all seem to be complaints/criticisms of nurses and the healthcare profession in general. In light of this, I would like to amend my previous post and just my..... this is a board for nurses, students and allied health professionals(but primarily nurses) to confer, vent and share with each other. Feel free to "lurk" but your condemnation of our profession is not welcome.. at least not by me.
  13. by   sugarmagnoliaRN
    You're complaining in the wrong place... if you can gather your thoughts enough to articulate who did what wrong, complain to the doctor. What response did you expect to get on this message board for NURSES?
  14. by   Double-Helix
    You're obviously not a nurse, and don't have knowledge of how things can work behind the scenes at doctor's offices and hospitals. I read through several of your past posts and it seems like you have a vendetta against nurses for some reason.

    The nurse in the doctor's office may have looked through the medical records, but she may not have had any knowledge about the ambulance call the night before. She may have just seen that this was a follow up appointment for a known condition and thought it wasn't a priority. It's also possible that the doctor was called away on an emergency and it was up to the nurse to explain to many patients that they have to reschedule. She may not have been able to call everyone in time, or she may not have had your friend's work number. She might have encountered many angry people already that morning and that contributed to her attitude. In most places, nurses don't have the ability to cancel appointments without the doctor's approval.

    As offended as you seem to be about this nurse's lack of thought and compassion, you might be well served to take a look at how your own attitude toward her.

    Finally, nurses are certainly part of the working class. Our job is not so glamerous that we are removed from that catergory. I'm not sure where your resentment toward nurses comes from, Jackson, and I'm sorry you've had a bad experience, but we are people, just like you.

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