Quote from dchicurn
The open visitation is irritating and somewhat dangerous. It can be very distracting to have to respond to family when administering meds, titrating gtts etc...They do not have a clue what you are doing so they think they can just ask questions and converse with you everytime you walk in the room. Plus they ask for all manner of things like blankets, water, meals extra chairs and anything else they can think of. Our DON and admin think that having patients families present during the shift change is important and gives them time to ask questions and meet the oncoming nurse. And yes, this is an ICU I'm talking about. It's absolutely horrific. Good luck getting your situation changed. I'm in OR now because this seems to be the trend all over the country...
Just wondering why shouldn't a spokesperson or family member be allowed to hear and ask questions during shift change and to be aware of the new nurse? If they have a legitimate question should they not be asked and addressed? Also why doesn't the charge nurse introduce herself to patient and family member so if their needs are not being met or they have questions, they can address the person in charge if necessary? I am just asking so I can better understand.
If a family member is asking distracting questions, say just a minute let me finish. Then if they keep distracting don't you have a charge nurse or someone in charge who can handle the situation?
There are benefits to having family members who are willing to be helpful as well by making sure the patient's privacy is protected by closing partially closed curtains, making sure their gowns and blankets are in place, helping with food and drinks.
During shift change all room doors could be closed to avoid HIPPA violations, if anyone disregards that rule they should be asked to leave. Besides that in my experience in having a family member in ICU, I could have cared less what was going in the other rooms.