patient and staff satisfaction

  1. In today's nursing world, heavily measured by outcomes, I still wonder what larger ratios, whether assisted with care techs or not, does to satisfaction scores. I understand that there are some places out there that have low hours of care but high patient satisfaction rates! Can you tell me how you do it? And if you do it well, are your nurses happy and do they stay?
  2. Visit Joy profile page

    About Joy

    Joined: Jun '00; Posts: 3