JCAHO....They're Here...

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Specializes in Community Health, Med-Surg, Home Health.

Jumping hoops, begging everyone to come early, managers looking like they have seen ghosts, the clinic hallway is so quiet that you can hear a pin drop. All of the doors are closed, employees arranging secret knocks, cell phones going off with warning calls of "They're turning the corner to your area..." housekeepers scaling the walls like Mission Impossible peeking before turning the corners (because if they see them, they go the OTHER way)...it is hilarious. Doctors peering from their doors and if they see the auditors, taking a looong time with patients just to avoid running into them. Like a college hazing. I don't want to speak to these folks either, but to be honest, I am glad they are here. It is like knowing that they may pull your tooth without anesthesia...just get the pain overwith. I have to start welcoming these people because their presence brings on the entertainment of a reality show nightmare:bugeyes:.

Specializes in Telemetry, Med Surg, Pediatrics, ER.

It is a bit hilarious to watch management when JCAHO is around. I tend to wonder how they would behave if things were as they should be when JCAHO is not around. It is amazing to see how the staffing ratios suddenly change to make it look like there is always adequate staffing for safe patient care.

It is a bit hilarious to watch management when JCAHO is around. I tend to wonder how they would behave if things were as they should be when JCAHO is not around. It is amazing to see how the staffing ratios suddenly change to make it look like there is always adequate staffing for safe patient care.

:yeah:SO TRUE...MANAGERS START WALKING AROUND ALL PARANOID....BUT THE REST OF THE YEAR....HA..HA........

IT IS MORE LIKE...ROLLING EYES...DEAL WITH IT!:typing

EXPLAIN THAT TO THE PATIENT..WHEN THEY HAVE TO WAIT..AND.. YOU BECOME THE ROADRUNNER.:banghead:

Specializes in Community Health, Med-Surg, Home Health.

Remember that movie "Polergeist", when the little girl sat in from of the television and said "They're Here...."...well, this is what I am feeling...can't wait for the end of the week. They are all making me miserable and it is that time of the month.

They were at the hospital when I had my baby last year. I think they asked me 100x if I was in any pain, and they kept asking if I wanted snacks, the baby was scrubbed pink...I felt bad for them, actually, because I know what it's like to have the inspectors following you around.

Specializes in ICU.

it is a bit of a circus act isn't it?:uhoh3:

all of a sudden things are fixed that we have been complaining about forever, and the floor is so dang cleaned, who knew it was blue before? lol.

it is a bit of a circus act isn't it?:uhoh3:

all of a sudden things are fixed that we have been complaining about forever, and the floor is so dang cleaned, who knew it was blue before? lol.[/quot

maybe the next time...i should act like "jim carey" when they ask me questions:lol2:.. when he could not tell a fib in front the judge..and just keep saying "stuff"..over and over..with a couple of..oh so sorry..tell some more.. sorry..again..sorry:chuckle..

Specializes in Community Health, Med-Surg, Home Health.
They were at the hospital when I had my baby last year. I think they asked me 100x if I was in any pain, and they kept asking if I wanted snacks, the baby was scrubbed pink...I felt bad for them, actually, because I know what it's like to have the inspectors following you around.

I would have sent them for caviar and shrimp toast. Horribly embarassing how this people carry on...

I hope that YOU, on the other hand, had a safe delivery and a healthy baby!

Jumping hoops, begging everyone to come early, managers looking like they have seen ghosts, the clinic hallway is so quiet that you can hear a pin drop. All of the doors are closed, employees arranging secret knocks, cell phones going off with warning calls of "They're turning the corner to your area..." housekeepers scaling the walls like Mission Impossible peeking before turning the corners (because if they see them, they go the OTHER way)...it is hilarious. Doctors peering from their doors and if they see the auditors, taking a looong time with patients just to avoid running into them. Like a college hazing. I don't want to speak to these folks either, but to be honest, I am glad they are here. It is like knowing that they may pull your tooth without anesthesia...just get the pain overwith. I have to start welcoming these people because their presence brings on the entertainment of a reality show nightmare:bugeyes:.

if you have the misfortune of running into them could you hand them my letter asking them when they will undertake the patient safety task of safe staffing? I still haven't received a response.

Specializes in ED/trauma.

I love how we're being told to do things ONLY because JCAHO is looming... We have these new dry erase boards in out pt rooms. We use them to write the date & names of nurses. My charge told me last night we should use them also to start writing 1 goal for the patient for that day. We did this in nursing school, of course, will all our reports. I remember people telling me that you NEVER do this in the real world, though. Well, apparently, we SHOULD be doing this! It's just funny that they really don't care unless big brother is watching...

The charge also told me that we have to make sure we document education. I've done this forever now but (apparently) many nurses don't. It's funny too because, during my precepting period, my preceptor NEVER told me that this was crucial to do. My charge just happened to point out that I'd forgotten to chart education on ONE patient -- when many nurses don't chart it at all!

I hate this whole idea of only doing something "the right way" because big brother is watching though... :nono:

JCAHO has it's good points.

I'm half tempted when I see these people to ask if they have ever worked a floor a day in their lives. No cups in the nurses station. Ok, but does that mean I can take my 30 min lunch break and 2 10 breaks to drink and pee? I agree not having food/drinks in pt care areas but I don't see an office as a pt care area.

They need to forget half their regulations and DEAL WITH SAFE STAFFING ISSUES!

I'll never forget my first run in with them: I was a student CNA, and I asked the nurse where we kept the sponges for oral care. JCAHO rep asked me what the proper term for that was. I stared at her and replied "I don't care, the oral sponges get the job done". The way she said it was real witchy.

I asked the nurse where we kept the sponges for oral care. JCAHO rep asked me what the proper term for that was.

Good grief.

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