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It is estimated that 70- 80% of serious medical errors involve miscommunication. These events of miscommunication could occur between members of the healthcare team or between patients or their families and caregivers. These errors, in turn, cost the U.S. approximately $17 billion per year and more importantly, risk patient safety. One of the most critical points for effective communication is during care transfer of patients. Care transitions occur from one provider to another or from one institution to another.
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