get ER wait times on your phone ?

lrobinson5 · Jul 31, 2011

They do that for Riverside Community Hospital. I looked it up for a friend that was going to the ER. Pretty accurate, it said a 20 minute wait time and she saw a doctor in about 30 minutes.

linearthinker, DNP, RN · Jul 31, 2011

Lol, just like Space Mountain.

lrobinson5 · Jul 31, 2011

Lol, just like Space Mountain.

It IS just like Space Mountain! Everyone seems to believe that there really is a fastpass, you just have to complain a lot.

KayRN910 · Jul 31, 2011

Yeah, I work for an ER that does this! It's an average over the last 4 hours thats generated by the computer based on when our docs "sign up" for the patients on the system. A lot of people ask me if we change it or whatever... but nope! It's all computer generated. We even have two large bilboards around town with digital wait times on it. :)

Trekfan · Jul 31, 2011

none of the hospital would ever do that hear because it would say wait time 6 1/2 hours !

Trekfan · Jul 31, 2011

Yeah, I work for an ER that does this! It's an average over the last 4 hours thats generated by the computer based on when our docs "sign up" for the patients on the system. A lot of people ask me if we change it or whatever... but nope! It's all computer generated. We even have two large bilboards around town with digital wait times on it. :)

Ok so if a hospital can see people in about 30mins WHY are all hospitals not at there door to find out how thay are doing it ?

linearthinker, DNP, RN · Jul 31, 2011

It IS just like Space Mountain! Everyone seems to believe that there really is a fastpass, you just have to complain a lot.

Since we had Disney University customer service training, it makes perfect sense! Now all we need are nursing caps with ears, and pez dispensers with vicoden in them and we will be all set.

vanburbian · Jul 31, 2011

I work at a community hospital system that has 5 hospitals. One of them advertises their ED wait times on their home page, it is currently 0 minutes. I happen to know this 0 minute wait time is because they are a small ED, in a wealthy part of town, near two other larger hospitals, where medics likely choose to go to the other larger facility.

My facility today- (25 miles north of our sister "zero minute wait") had 3 hour wait times, which is high for us, but it was a funky Saturday. Our average daily visit rate is 150, theirs is 50.

going2BaNurse2014 · Jul 31, 2011

There was a hospital in Norfolk, VA and VA Beach, VA that guaranteed being seen within 30 minutes... I don't know how it worked out for them. It seems like the only guarantee of fastpass is if you go during the day time (when normal dr offices are open, and even then there is no guarantee) as opposed to night time and all that is open is the ER. I don't see how they can guarantee 30 mins to be seen.

My dr's office can't even guarantee 30 minutes to be seen LOL

xtxrn, ASN, RN · Jul 31, 2011

There was a hospital in Norfolk, VA and VA Beach, VA that guaranteed being seen within 30 minutes... I don't know how it worked out for them. It seems like the only guarantee of fastpass is if you go during the day time (when normal dr offices are open, and even then there is no guarantee) as opposed to night time and all that is open is the ER. I don't see how they can guarantee 30 mins to be seen.
My dr's office can't even guarantee 30 minutes to be seen LOL

I have this image of a set-speed conveyor belt zooming through lab, X-ray, nuclear med, EKG, etc....some swipe card zips a person through, and at the end, a pre-fab list of d/c instructions beeps out of a slot in the wall near the exit....

bagladyrn, RN · Jul 31, 2011

Seems to me that if you are well enough to play with your phone app to shop for the hospital with the best "deal" then you really aren't an ER patient anyway.