Warning about Classbook.com

  1. I ordered 2 of the nursing books I needed from Classbook.com.
    Excellent prices for used texts and I saved a few bucks. Well, when I receive them in the mail today in a very timely fashion, one of them is missing the CD and the other has this white electric tape all over the cover. Odd, I think, but at least the inside is in great condition. Well, I start to peel back the tape wondering if the stuff will come off without ripping the cover and it's covering up the words "Instructor's Copy." :angryfire
    What the heck!? I just wanted a regular old textbook. I didn't want a stinking Instructor's Copy. The publishers give those out free! What a jip!
    And I thought "Used" meant the item is intact. Why is the other book missing a CD? Shouldn't it just come with the used CD? It's not like I use the CD anyhow but it's the principle! Argh. And of course the sell-back value is less now missing the CD if ever I decide to get rid of it after using it.

    Anyhow, let this be a warning to all of you folks that Classbook.com is VERY shady and sneaky. I would never give them my business again after this. I wrote to customer service and I doubt they'll do a darn thing except tell me to return them using my own money for postage which I cannot afford to do. I'm just happy these textbooks are ok in the inside and that I can use them. Now I'm left wondering if the Instructor's Copy is even legal to own as a student since the publishers hand them out free...and if the page numbers are the same as the student edition. (They should be, right?)
    Aiiii yaiiii yaiiii. What a headache. Grrrr.

    Moral of the story: Stick to Ebay, Half.com, and Amazon.com for cheaper used textbooks. I've used those over and over again and never ever had a problem. Classbook.com sucks!

    Shel
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  2. Visit shel_wny profile page

    About shel_wny

    Joined: Mar '04; Posts: 472; Likes: 8
    Float Nurse; from US
    Specialty: 8 year(s) of experience in Critical Care / Psychiatry

    17 Comments

  3. by   Jen2
    I am glad you posted this i am in the process of ordering my nursing psych book for next semester online. I was going to order new though, just because I'm scared to get used online. Even if I order new from e-campus it's still cheaper than my college bookstore. Any feedback about e-campus? I was going to place an order tomorrow.
  4. by   shel_wny
    Quote from Jen2
    I am glad you posted this i am in the process of ordering my nursing psych book for next semester online. I was going to order new though, just because I'm scared to get used online. Even if I order new from e-campus it's still cheaper than my college bookstore. Any feedback about e-campus? I was going to place an order tomorrow.
    Hmm...sorry, I haven't dealt with e-campus at all. I'd be wary though of any company out to sell you their used books at a discounted price. I think they're out to get people, personally. And I'm not even a conspiracy theorist!
    I'm in the process of finding out if the BBB has anything to do with rating these types of sites. At very least, I'd like to file a complaint.
    I understand you really don't know what you're getting when you order online and you risk having your order all messed up, but I just want to make sure no one gets had like I did! After all, you never know till someone tries. I don't mind being the guinea pig.

    Shel
  5. by   snwflknurse
    I had a TERRIBLE experience with ecampus.com. I ordered my books four weeks ahead of time, and they didn't arrive in time. I tried to cancel, and they had "already shipped" I had to contact my Discover card and the Better Business Bureau to get it resolved. THey had the worst customer service I have EVER dealt with, so be forewarned.

    I ended up having to buy my books at the bookstore while I was dealing with the mess.

    Sarah
    Quote from Jen2
    I am glad you posted this i am in the process of ordering my nursing psych book for next semester online. I was going to order new though, just because I'm scared to get used online. Even if I order new from e-campus it's still cheaper than my college bookstore. Any feedback about e-campus? I was going to place an order tomorrow.
  6. by   Jen2
    Wow Sarah! Thanks so much for your reply, with my semester starting Jan 10th maybe it's best for me to just wait it out and buy from the book store. That really stinks.
  7. by   hippienurse
    I have used ecampus for several years and they are always great! Just make sure you always verify the edition because dif editions can sometimes have the same ISBN
  8. by   Tweety
    That stinks. I looked at getting books from Amazon.com and at least they were very clear whether or not it contained the CD or not. (The CDs are a gimmick by the publishers to get students to buy the newest editioins. )

    Good luck in school.
  9. by   shel_wny
    I just received an email saying that the texts are not guaranteed to come with the CD. Funny, I read nothing like that in their "Policies" or on the website anywhere. Again, it's not about the CD - I don't use them. It's principle. Grrr. So, again, don't do business with them. They even fail to correct what they've done wrong. Yuck, bad, bad business!

    Shel
  10. by   NewEnglandRN
    Thanks for letting us know Shel_WNY. I am looking to order my books for second semester and will stick to amazon or half.com.
  11. by   MtnMan
    Get your ISBN's ready and go to www.BigWords.com they search the auction sites and new book sites for you. I used it simply to search for me and saved a bundle of time and money as a full time worker/parent/student these 2 things rank near the importance of renal function to me.
  12. by   WickedRedRN
    Thanks for the info, I am always looking for cheaper books. Mostly I use Half.com I just bought a Dosage Calculations book from there, but questioned the seller before I bought to make sure the CD was there. I was, just arrived as described. I have not been unhappy with them or Abebooks.
  13. by   MickyB-RN
    Quote from MichelleinMA
    Thanks for letting us know Shel_WNY. I am looking to order my books for second semester and will stick to amazon or half.com.
    Yes, I've had good luck at both Amazon and half.com too.


    Kelly
  14. by   okie2
    watch out with every site----amazon has used sellers and each is responsible for their own transaction. Look out for fine print regarding edition, condition, etc. I recieved a Dev. Pych text that was in fairly good condition but had lot more hi-lighting than advertised. And the A&P text I need has been listed real cheap ($69 rather than $135) BUT they are selling the 5th edition under the 6th edition ISBN!! Anyone looking for Marieb Human Anatomy & Physiology---I saw on Amazon marketplace a seller, obviously the same guy, using two different seller names and they had a bunch of NEW texts listed---just felt fishy. Watch out.

    Be sure to check shipping too- as on ebay, sometimes sellers make up for the cheap price by charging outrageous shipping. I always check my school bookstore and other college text book stores for used books and compare prices online. At least with the bookstore you have some recourse if there is a problem.

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