Sorry for your experience BeaRN. Rudeness is NEVER acceptable or cool, especially when its tossed at you. But on a cold-blooded, "The Real World - Nursing Unit" note......
Welcome to nursing. Some nurses eat their young. Some nurses are rude and intolerant. The turn over for floor nursing is high and at an all time critical high in nursing shortages. The backlash effect is those who are "hanging" in there are tired, overworked and burned-out.
Not your fault at all. Keep a positive attitude and you'll do fine. Check on a call light for another nurse and you'll be the winner. Sometimes your best experience is when you "flounder" and find the answer. You'll NEVER forget it!
. Yeah - You gotta find that darn chart. Check with the doc's, they're good for hording a chart where you can't find it. Ancillary staff (PT, Case Managers, Dietary, etc). are second in line for holding charts captive.
"It's all about the patient"
is a motto that will help you when it doesn't make sense. If this motto doesn't work, then you've got to evaluate why you're in the nursing field.
Hang in there...We need you!