Quote from Luchador
"Go to court".
Which court? Small claims? Civil? Does she know how to file suit? What if they question her standing because she signed off on their terms when she enrolled?
Do the terms specifically say that she won't be eligible to test until enough students are eligible to test? Most likely, no, it doesn't. And if it does, that's illegal.
By law, if her debt is paid, he owes her a diploma. He has to release her transcripts. He has to let her sit for her exam. He CANNOT hold all of that back because he doesn't only want to send one. She won in court already. Florida does not allow schools to do this just because they fell like it. Law always takes priority over a contract.
I'd use a lawyer to file the motion, because that'll guarantee that it's written correctly, and that the right state and federal laws will included as evidence. But then after that, it's over. She won, and that school is paying for her lawyer and the filing fee with the court. He's not going to defend it, and if he does, he already lost, because again, law takes priority.