I work at a medium sized hospital that belongs to a huge corporation.For anonymity sake I wont say much more than that because I believe several of my sisters in scrubs
also post here.I think many of you will know what company I am talking about when I finish.
We took (mandatory) part in as survey conducted by Gallup early this year,just as we have for several years past.The questions sample like this
"do you feel like someone at work cares about you or values your opinion?"
The grid of answers to the questions was very negative throughout the facility,so each individual unit had mandatory meetings with the unit manager and vp of nursing,just for them to tell us that we had ALL misinterpreted the questions and answered them wrong. We were then coached on how to answer the questions and told that the poll will be repeated.
Now.I am a patient person and I consider myself to be a good nurse,but when you ask me if it sucks, I am going to tell you if I think it does.
I can see through my manager saying that "we appreciate the good quality care that the team provides our patients" when she really means to say"you all are going to run your behinds off,work short with long acuity,and I don't want to hear about it"
So,i am again going to speak my heart during this poll,fat lot of good it does.
Do any of your hospitals use this Gallup poll, and what do you think of it?
Sep 26, '02
Zee--The surveys are done for one reason only--in hopes the results will be good PR for the facility (and thus, for the career of the suit who thought of it). They are done for NO other reason, regardless of the offered rationale.
My ownly surprise is that they would pay a pricey group like Gallup to do the survey, since there are many cheaper ones. Oops, I forgot. The money is going for consultation and advertising, not adequate staffing, so in that case administrators consider it to be well spent.
Administration already knows the REAL problems (just who do you think CREATED most of them?), they don't need no stinkin' survey to figure out what is going on.
Last edit by sjoe on Sep 26, '02