The Nurse on the Other Side

Every nurse will one day find themselves on the other side of nursing. Nurses General Nursing Article

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Me...the Patient

You thought I didn't notice the fake, tight smile you gave me, but I did. I heard the edge of irritation in your voice and saw the roll of your eyes as you turned away. And, for future reference, your mouth does funny things when you're biting your tongue.

I didn't hear the things you said to your co-workers as soon as you cleared the room, but I heard them in my mind as if standing next to you.

"God, the patient in 505 is intolerable." The others teetered as you described me.

"Bet she's a nurse; is she?"

I imagine you couldn't pull my patient record and demographics up fast enough in search of my occupation. You groan echoed loudly, "She's an MSN."

The others laughed at your misfortune and walked away.

You wrote your name on the whiteboard in my room with a flourish and told me to call if I needed anything. But, you didn't mean it. I saw the hurried and dismissive way you wrote resenting the nuisance board.

You checked the orders for the day, scanned the most recent labs for obvious outliers, made a note of the meds to dole out, and moved on. You didn't delve into my history, or the reason I ended up in the emergency room; you didn't have time. Yet, discovering I was a nurse, made you cringe.

Am I Your Worst Nightmare?

I'm your worst nightmare or so you say; right next to the physician-patient, you had last week. I'm your patient and I hold a master's degree in nursing. I know things, lots of things about medicine, the role and responsibility of nurses, and more about the disease ravaging my body than most physicians. Knowledge is a powerful thing, and, yes, sometimes too much is a dangerous thing. Physicians see me occasionally and this is my first encounter with you, but I live with the complications of my illness every day. If I had to choose, I'd take more knowledge over less any day.

But, why does finding out I'm a nurse, bring out the worst in you? Why the snippy attitude or rolling eyes? Why should I hide the fact I'm a nurse? We're supposed to be kindred spirits.

I'm not here to grade your performance or make you feel, whatever you're feeling. I'm here to get well. A little compassion from one nurse to another will go a long way in making that happen.

I no longer practice nursing, not in an official capacity, but I remember what inspired me. I wanted to be like Florence Nightingale, help the sick, cure cancer, or the next big disease threatening to wipe out humanity. I had big plans. I'd advocate for my patients, unique in their illness and they would remember me with fondness. Although my career was cut short, I still maintain my license and keep up with medical practices. Nursing is a way of life for me. It's who I am.

The Healthcare System

The whole health care system is unrecognizable to me these days. Nurses are still overworked and underpaid. Electronic charting and medical records have nurses spending more time in front of the computer than at the bedside, and patient care has become check-offs on a computer screen.

Remember the lab values I asked about?

"They were normal," you said. Did you bother to review the pattern of my previous labs? No, you evaded my questions and became annoyed. If you had, you would've realized they weren't normal, not for me. One size does not fit all.

To you, I'm the pain in the *** nurse-patient in room 505, but this is my life, my body, and my pain. I should have a say; I've earned it.

One day you will be me, the nurse on the other side, receiving instead of giving care. Tired, sick, and afraid, the truth of who you are will slip out as your own knowledge compels you to ask questions and push for answers. Clinging to the last bit of control you have, you'll pay attention to the care you receive as never before. Once a nurse, you're always a nurse.

That time will come faster than you can imagine. When it does, you'll want a compassionate nurse. One, who listens, answers questions, takes your concerns seriously, and treats you with the respect every nurse deserves no matter her age or circumstances, not one who rolls her eyes in impatient mockery.

Specializes in Geriatrics.

Thank you for the post. It is certainly a perspective I had forgotten to take in mind. I'm still a Nursing student, but this is something I will keep in mind when I do begin my career.

Specializes in Registered Nurse.

A little devil's advocate....but.....how would you know for sure what this nurse was thinking or talking about outside the room? A lot of this was in your mind or not verified, in reality. The way I see it, it may have been this nurse you had was just plain old busy. Now, on the other hand...maybe she did think having a nurse as a patient was little more of a burden....possibly. I was a patient last year, and I did "get my nurse on" in the ER asking one young (early 20's) nurse to please get some of the air out of my IV tubing. There were many 1/4 to 1/2 inch portions of air, it seemed...and my SO told me he asked her (a few mins later?) if nurses were harder to care for, and she told him, "The Worst!" ugh!!

OMG you my dears need psychiatric help, not cortisol. Been a nurse 30 years, never heard that one. This is an example of becoming a professional patient. A person is depressed and anxious but that isn't acceptable to admit, so they look for physical reasons for why they are unhappy. Some poor doctor gets sick of them and gIves them a label and their identity becomes that label. Everyday life revolves around that label because it gives them the attention they so desperately seek.

Let the inevitable crap fest begin....

Specializes in Medical-Surgical - Care of adults.

OMG my dear, you most definitely need to research a bit about cortisol deficiency and it's effects on serum electrolytes. If the cortisol level gets low enough the serum sodium drops (like way less than 125) while the serum potassium goes through the roof (like over 6). Cardiac arrhythmias are common, as are muscle spasms, GI disturbances, and a plethora of other symptoms. Death can occur if aggressive treatment isn't given quickly enough. The only thing I find amazing is that after 5 years on cortisol replacement medication the person's hypothalamic/anterior pituitary gland/adrenal axis began working again. I've never known of that to happen -- which goes to prove that if you hang around long enough you'll see almost everything.

Specializes in MDS/ UR.

I do not advertise the fact that I am a nurse in the ER or hospital or on MD visits with SO.

It just seems to set the atmosphere for issues, assumptions and other things.

My SO went into that last stages of renal disease rather quickly and he reversed his decision on doing dialysis.

I got the eye rolls, the questioning looks along with worded questions and comments from both doctors and nurses that imply I should have seen this coming, intervened on it or now how to proceed.

So, I can relate on some levels to this post.

Nurses can have a lot of bias towards other nurses or their family members and not even realize it.

sheilagood52 said:
Thank you for commenting. I'm not sure why showing respect for nurses as patients would be "much more difficult to actually put into practice." Every nurse, including you, will one day be on the receiving end of nursing care. I should hope you'll will be treated with respect when that time comes.

I should have explained my initial thoughts better. The "more difficult to put into practice" may be simple things, like looking at trends in bloodwork as opposed to a snapshot of one day, regardless of the kind of patient a nurse is caring for (could be a nurse, doctor, lawyer, electrician, stay at home mom etc), and this absolutely should be done and not treated as an extra menial chore... this is what I meant to say. Sorry for the mix up.

Specializes in MedSurg Hospice.

I know Hancock. I even was flown to Honolulu to see an endo. So sad, she just kept asking me if I had diabetes, and had no clue about adrenal insufficiency. I asked her about the axis and she gave the the freaking deer in the headlights look. She told me to follow up if I develop diabetes. I could have died, could still die, and am going on 9 yrs bedbound, without the strength to get up. Every single body function is abnormal now. I could go on, but truly, I do not want to. All I will say is after dozens of "specialists," not one was willing to offer any diagnosis at all. So I'm hanging on by threads, currently on clear liquids, unable to tolerate foods. Every week it's another major physical issue. Thank you for sharing your knowledge on this subject. You are the very first person I ever knew, physician or nurse, who is aware of this plight. Much aloha.

Specializes in 15 years in ICU, 22 years in PACU.

Is this essay a work of fiction or non-fiction?

Did your nurse actually say these things or did you hear something "in your mind"?

Yep, a nurse as a patient is a nightmare. There are so many kinds of nurses with such varying experiences that their knowledge base regarding this particular admission is not much better than a random member of the public. And if they are older, their expectations are usually preceded with, "Well in my day nurses ....... (gave back rubs, were compassionate etc)" I went to a Catholic nursing school, so I got a pretty good dose of the guilt trip and had my bags packed before you showed up so spare me the perfect nurse scenario.

As practicing nurses we have everybody telling us what kind of nurse we're "supposed" to be. We're compared to TV shows, old movies, historical figures (Florence Nightingale comes to mind) and now another nurse (or worse an administrator) that will set some impossible standard to meet. Some clicky-heeled CNO says it only takes 10 minutes to fully assess a patient and chart in real time on a WOW while passing the am meds for 30 people in a 1 hour window. I wonder what kind of patient they are.

I am one of those older nurses and didn't know diddle about kidney stones until one about sliced me in two. I self-diagnosed a bowel obstruction or alien birth as the cause of my sudden onset, nauseating PAIN and did not reveal initially I was a nurse. I appreciated the explanation of what was being done to me and the cause of my "discomfort" which had completely subsided by the time I got to the ER.

It's not a very popular opinion but I tried to give my hard-working ER nurse a bit of understanding, (took three sticks to get my IV) rather than expect special treatment.

The nurses that will be taking care of me aren't like me. They got rushed through an academic based education that didn't emphasize clinical skills. They are working in a business-model hospital setting and I'm a customer with the power of a survey based on my satisfaction.

Well, you have proved your nurse right that she had a fussy patient in 505 who she couldn't please and couldn't wait to go on-line and trash her.

Specializes in MedSurg Hospice.

Grivet, thank you for your opinion. Proves oh, so much. Hope you feel better soon and I wish you well.

Specializes in 15 years in ICU, 22 years in PACU.
Jewelsforme said:
No, we do not go in "ready to be angry,"

girlvet wasn't talking to you.

sheilagood52 said:

Of course, every patient deserves respect. The point of my article is my experience and other medical professionals who've shared theirs with me, don't always get it. And no, I don't have a chip on my shoulder, as you suggest. Why is it when a nurse brings to light behavior contrary to the image of the all compassionate nurses offend you?

I think you misunderstood. I did not say I am offended, because I'm not. I simply disagree with the premise that nurses are entitled to any more respect than any other patient, and I simply shared my impression of the tone of your writer's voice in the article. This is completely subjective information, which, due to its subjective nature, is not incorrect.

Quote
I love my profession. I believe nurses are the glue that hold our health care system together, but to deny these things happen is sticking your head in the sand and, certainly does nothing to improve nursing.

I did not deny "these things" occur, and I disagree that challenging your viewpoint is synonymous with denial. Furthermore, giving and receiving feedback and engaging in constructive dialogue go a long way toward improving nursing.

Specializes in SICU.

Most nurses i have cared for in the Critical Care setting cannot wait to pit their knowledge base against mine.

I constantly hear " in my hospital we do not do that"

Or they are constantly questioning the plan of care even when it has been explained by 4 different people and nothing major has changed.

The expect special treatment and also expect me to open up their medical chart and let them peruse it at their leisure (illegal: there are proper channels to get you medical record)

I dont say i speak for all nurses as patients, just offering my experience on the few i have cared for....