Quote from kdfranzen
I completely agree regarding the teamwork issue. However, when we had our analysis meeting about this situation the house supervisor and charge nurse both had various reasons for why they were basically not involved in the situation. The nursing administrator was the one who suggested this new code implementation, and I've been placed in charge of trying to set it up. I'm hoping it will also cut back on some of the lesser Clinical Response codes. We had one a week ago where they simply needed lift help getting a patient back in bed.
First off, there's no excuse for the house supervisor to not be involved in a transfer to another hospital, to help with coordination, if needed. And there's no excuse for the charge nurse to leave that nurse and her patients without assistance...if she was too busy, it should have been delegated to others to pitch in and help.
Although, again, the mere fact that this situation took place the way you describe baffles me. I always have said that I work with the best bunch of people you could find, but didn't realize that there were places where nurses were left floundering like this with no back up.
I guess that I should be aware of it though, on second thought...our management came up with a (stupid, I think) idea to show what nurses were drowning and needed help. My questions regarding the need for this waste of time were firstly, why wouldn't someone open up their mouth and ask for help, and secondly, how could co-workers not notice and pitch in if something like that was going on? Again, not including the perpetually clueless and entitled in this; the only way for them to learn how to cope is to eventually have to deal with it on their own. The only answer I got was that "not all units work together like that". So why not address the fundamental problem of lack of teamwork, instead of implementing yet another time wasting policy?