There is section in RN magazine called Helpline. Managers send in questions and advice is given, these questions are located on page 26 of April issue. The first question is from a manager who complains about older workers getting negative and nasty in response to change. The second question is about nurses in ICU refusing to volunteer for precepting, the nurses say they are too overwhelmed to take on new task. The advice given to these managers is the usual garbage. It is automatically assumed that the nurses are at fault and all they need is a change of attitude. Mangers are advised to use a little carrot and maybe a little stick to clear up these bad attitudes. Could somebody please advise these managers to sit down with their nurses and talk to them like adults and find out what it really bothering them. My guess is that these bad attitudes are directly related to very real problems these nursing are experiencing in their working enviroment. Maybe those ICU nurses really do have to much to do to take on precepting duties. Maybe the older nurses are nasty because the lift team was eliminated in order to cut cost. Respectful managment would at least look into the facts behind the complaints. The real danger in this bad advice lies in the fact that these distressed units will soon be short staffed because the real problems are not being addressed.