We have a recent CNA graduate orienting in the ER to be a tech. The first day I met her I was impressed, she seemed eager to learn and promising. In just over a month we've all changed our opinions of her. She's a know-it-all who thinks she's better than the rest of us. Last night she brought her kids in, they'd been ill for a few days. She said that she called Dr. Doe at home and he told her to bring them right in to the ER. (I know he didn't, but that's beside the point.) After finishing the triage I told her very gently that calling docs at home for personal help is not a good idea. She giggled and said "Well, my sister's dating him." (The opposite is actually true....the sister is chasing him and he's trying to avoid her.) I told her I understand that, but the docs value their private time as much as we do. She has seen us take calls from pts and page their docs to call them at home so she knows what she should have done.
Today I heard that she comlained long and loud after I left for home and that she is planning on talking to the boss, that I had no right to talk to her like that. I figured that hearing it from me would be a lot less embarrassing than having the doc tell her that.
I'm not afraid of the consequences because this girl has been causing problems since her first week. I'm just tired of it. She runs to the boss everytime she thinks she's been slighted, and she's still on orientation!!
