She loves her Grandfather. I would have responded with compassion and said the words that I would have wanted to hear had I been in her situation; "I will do my best"
Which I said. But that's the point entirely. Aren't we NOT supposed to be in that situation? I clearly remember a professor telling me that when we as nurses have any connection to a patient while we are on duty, we are to make arrangements to have another nurse care for them, lest our emotional feelings for the patient interfere with our rationality. Turns out he was waaaay more ill than she told us. He had an unstable AA and on the ekg, showed A-flutter (she had made the statement that he had a tremor from a previous stroke which altered his ekg readings, but when up on our unit no evidence of tremor was there). He ended up needing another unit all together.What in her report made you believe that the other patients in the ER were not getting the best of care?
My concern was the manner in which she spoke with both me and the secretary. She yelled at the secretary, refusing to wait to give report (I was involved in a blood transfusion at the time) and then while I was on the phone, she was speaking in a hurried, scattered (but detailed) report, curtly telling me that she'll be up there later to check on us and I'd better take care of him. I did end up asking her if she would be ok working for the rest of the shift, and she replied with a sigh "I'll have to be". And I know for a fact I would behave like that if my grandparents came through the door. The way she was presenting herself led me to think she was very concerned for her Grandpa (as she should be) but to the point where she wasn't functioning at her best as a nurse.This would not have been the time or the place to say anything. I would not have know what the circumstances were in the ER and I am not her supervisor nor her judge. With such little information other than what was given in report, I would have minded my own business and focused my energy on providing for my patients. Then later, after reflecting on the days events, make a decision on how I will handle the day when I may be required, by circumstance, to care for my loved one.
But that's the point again. I was taught that it is very unprofessional to take care of family members while working. I am aware that I am not her supervisor and judge but it doesn't mean that we as nurses are not ethically accountable to eachother for professional practice. I know there is an appropriate way to handle this. Saying nothing when I AM concerned doesn't seem right. I'm sure that other nurses have used a compassionate yet firm approach to express concern about this before. I'm seeking the most effective way to approach this. I was focusing my energy on my patients (he was one of them!) and when he arrived for me to take care of, his care was compromised by being on the wrong unit.
What's done is done. but I'd still like more input.
Thank you, for your reply.