Clearing messages to increase space

Published

  • Specializes in N/A. Has 4 years experience.

Hi there:

I was trying to clear messages to free up space in my inbox, but even after deleting the messages the storage space has not increased. Can you please help me with this.

Additionally, how long does it take to delete a conversation/message once I delete it.  Because even after deleting the entire history, it is still showing up as being there.

Thanks.

Rose_Queen, BSN, MSN, RN

6 Articles; 11,262 Posts

Specializes in OR, Nursing Professional Development. Has 18 years experience.

Click open the individual message you want to delete.

Look to the upper left and click the "gear" icon. The dropdown menu will display the following. Click DELETE CONVERSATION:

BCB37A79-590D-44E6-BF92-D2FAF4A1516C.thumb.png.90e3b3dcd41335429994c26ae59898c6.png

This message will pop up ... click OK: 

Quote

 

Are you sure you want to delete this conversation?

The conversation will be removed from your inbox and you will not be able to view or rejoin it. Other participants will continue to see it.

 

You will need to repeat these steps on each message you want to delete.

Sun1

139 Posts

Specializes in N/A. Has 4 years experience.

Thank you....inspite of doing this. My storage space has not been cleared for previous messages.  Please guide me as to what to do next.

Many thanks!

sirI, MSN, APRN, NP

18 Articles; 13,677 Posts

Specializes in Education, FP, LNC, Forensics, ED, OB.
2 hours ago, Sun1 said:

Thank you....inspite of doing this. My storage space has not been cleared for previous messages.  Please guide me as to what to do next.

Many thanks!

Which messages do you want cleared from the in box?

Sun1

139 Posts

Specializes in N/A. Has 4 years experience.

Would you be clearing it for me?

sirI, MSN, APRN, NP

18 Articles; 13,677 Posts

Specializes in Education, FP, LNC, Forensics, ED, OB.
Just now, Sun1 said:

Would you be clearing it for me?

Yes.

Sun1

139 Posts

Specializes in N/A. Has 4 years experience.

ICU v OR

Alicia777 and you (6 messages) 

If you can do this for now.....I deleted something else earlier, it is not showing up, but the storage space still seems full.....That entire row of messages I deleted was pretty big.
 

sirI, MSN, APRN, NP

18 Articles; 13,677 Posts

Specializes in Education, FP, LNC, Forensics, ED, OB.
10 minutes ago, Sun1 said:

ICU v OR

Alicia777 and you (6 messages) 

If you can do this for now.....I deleted something else earlier, it is not showing up, but the storage space still seems full.....That entire row of messages I deleted was pretty big.
 

Hello @Sun1,

The pm "ICU v OR" has now been removed.

Your box still shows 94 messages remain out of 100 allowed so you will need to remove more to allow more space.