case manager


Do your NICU's have case managers? -- What sorts of things are they responsible for? Most of what I read about case management seems to apply to insurance companies and involves lots of phone calls! What does it look like inside the NICU?

Bortaz, MSN, RN

1 Article; 2,628 Posts

Specializes in CDI Supervisor; Formerly NICU. Has 14 years experience.

Same thing, plus CPS.


77 Posts

Has 17 years experience.

Well then it sounds terrible. :( People have suggested that I might enjoy that position because I enjoy working with the families -- but nothing I can find indicates there would be much of that. We currently don't use case managers so I have no idea what the job would entail. Of course if I pursue it I will ask lots of questions -- but for now I'm just trying to get some general idea of what their expectations might be for such a role.

NicuGal, MSN, RN

2,743 Posts

Specializes in NICU, PICU, PACU. Has 30 years experience.

Our hospital case managers set up things like home care equipment, home nurse visits and make sure the kids are on the insurance plans they need I be on.