Satisfaction survey

  1. Our Resource Management department consists of RN and MSW Case Mangaers, Social Workers, LPN discharge planners and LPN utilization managers. We are trying to set up a Resource Management Team satisfaction survey for patients, hospital staff, and physicians. Has any one done this before? How did you survey patients (give them the survey while in the hospital or mail it later)? We have a basic survey written up but are stalled on how to carry it out. Any advice will be appreciated. Thanks.
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    About dblcr

    Joined: Aug '02; Posts: 2
    RN discharge planner, soon to go to Case Management